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Warranty & Maintenance

Warranty & Maintenance

OUR SERVICE COMMITMENT

We stand behind the quality of our security doors, flyscreens and mesh systems with clear warranty coverage and maintenance guidance designed for long-term performance.

Our products are built using premium materials suited for Australian conditions and everyday residential use.

OUR WARRANTY

Security Door Warranty Coverage

Warranty coverage varies depending on the selected product type, mesh system and hardware components.

All warranties apply to the original purchaser only and require proper maintenance procedures to be followed after installation.

Stainless Steel Mesh Security Doors

5 Year Warranty
Coverage applies to the mesh system, frame and standard workmanship under normal residential conditions.

X-Guard Privacy Mesh Security Doors

5 Year Warranty
Coverage applies to the heavy-duty privacy mesh system and aluminium frame construction.

Aluminium Perforated Mesh Security Doors

5 Year Warranty
Coverage applies to perforated aluminium mesh panels and frame workmanship.

Diamond Grille Security Doors

1 Year Warranty
Coverage applies to the grille structure and security door frame.

Steel Doors & Heritage Doors

1 Year Warranty
Coverage applies to the door frame and workmanship only.

Austral Hinged & Sliding Locks / Triple Locks

1 Year Warranty
Coverage applies to approved lock systems and hardware components supplied by Delta Shield.

Important
Warranty
Information

PROPER MAINTENANCE

Maintenance Requirements

Hinges

Keep lubricated using WD40 or a similar lubricant.

Locks & Strikers

Keep clean and lubricated to ensure smooth operation.

Rollers

Clean regularly and lubricate to prevent dirt and grit build-up.

Tracks

Tracks should be cleaned regularly and kept free from debris.

Frames & Mesh

Wash regularly using PowaWash or a similar mild detergent, followed by a clean water rinse.

MAINTENANCE FREQUENCY

Recommended Cleaning Frequency

Definition Cleaning Frequency
Rural & suburban areas more than 15km from coastal zones Every 6 Months
High traffic areas within 10km of coastal zones Every 3 Months
Coastal, marine or heavy industrial areas within 5km Every 2 Weeks

Recommended Cleaning Process

PowaWash is a biodegradable and environmentally friendly cleaning solution recommended for regular maintenance.

WE’RE HERE TO HELP

Need Support or Have Questions?

Our team is ready to assist with any warranty, maintenance or product-related inquiries.

Whether you need advice, support or service assistance, we’re here to help.

WARRANTY EXCLUSIONS

What Is Not Covered
  • Fair wear and tear
  • Wilful or accidental damage
  • Fire, flood or natural disasters
  • Atmospheric or environmental damage
  • Improper use or misuse
  • Corrosive applications
  • Damage caused by third parties
  • Acts of God or external forces beyond Delta Shield’s control
  • Improper maintenance or cleaning neglect

WARRANTY EXCLUSIONS

Flexible flyscreen mesh systems, flyscreens and diamond grille mesh inserts are not covered due to their lightweight construction and higher risk of accidental damage.

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